Cookie Policy

Our online services rely on the use of cookies and other tracking technologies to enable our website www.cottonbay.mu to work, analyze traffic, and for advertisement purposes. The aforementioned technologies are used by the advertisers we work with, our business partners, including third-party service providers, and by us directly. To learn more about what a cookie is, how they are used, and your options, please read the following:

A cookie represents a small amount of data which is stored in the browser of your device. “First-party cookies” are the cookies used by the organization hosting the website, in this case Cotton Bay Hotel. Third-party cookies, on the other hand, are those placed on our website and thereafter on your device by our partners, third-party service providers, and advertisers.

Cookies can be split into temporary (session cookies) and permanent cookies. As the name indicates, temporary cookies exist only on the browser and are normally automatically deleted by the browser after it is closed. Permanent cookies have a longer lifespan, which on average lasts 2 years. It is only exceptionally and when necessary, for example, security cookies, that a cookie with a longer lifespan will be used by our Hotel.

Cookies furthermore include web beacons (also known as pixel tags, web bugs, or gifs), or tracking URLs which are used by other tracking technologies to assist cookies. A web beacon is a pixel of an image delivered to your device as part of a web page request in an app, advertisement, or email message. Pixels collect data such as the operating system of the device, the IP address being used, the time the request was made, and the duration of the visit. Additionally, they read and also assist cookies in the browser. Tracking URLs are used usually to ascertain the referring website.

How are cookies used and the cookies currently being used

Cookies are used for different purposes. They allow you to be recognized as the same user across different pages of a website, between websites, or when you use an app. The types of info that we collect through cookies include IP address, device ID, viewed pages, browser type, browsing info, operating system, internet service provider, timestamp, whether you have responded to an advertisement, the referring URL, and features used or activities engaged in within the website/apps.

Our website uses cookies for different purposes:

  • Strictly Necessary Cookies: We use technical cookies to show you our website, make them function correctly, create your user account, sign you in, and manage your bookings. These technical cookies are absolutely necessary for our website to function properly.
  • Functional Cookies: We use functional cookies to remember your preferences and help you use our website efficiently and effectively. These cookies remember your language preference as well as your registration info so that you don’t have to retype your login credentials each time you visit our site. Passwords will always be encrypted. These cookies aren’t strictly necessary for the functioning of our website, but they add functionality and enhance the use of our website.
  • Analytics Cookies: We use these cookies to gain insight into how our visitors use our website. This means we can find out what works and what doesn’t, optimize and improve our websites or apps, understand the effectiveness of advertisements and communications, and ensure we continue to be interesting and relevant. The data we gather can include which web pages you’ve viewed, which referring/exit pages you’ve entered and left from, and date and timestamp info. It also means we can use details about how you interacted with the site, like the number of clicks you make on a given page, your mouse movements, and scrolling activity. We use analytics cookies as part of our online advertising campaigns to learn how users interact with our website after they have been shown an online advertisement.
  • Commercial Cookies: We use third-party cookies to display personalized advertisements on our websites and on other websites. This is called “retargeting,” and it’s based on browsing activities like the destinations you’ve been searching for, the accommodations you’ve viewed, and the prices you’ve been shown.

What are your options?

To learn more about cookies and how to manage or delete them, visit allaboutcookies.org and the help section of your browser. In the settings for browsers like Internet Explorer, Safari, Firefox, or Chrome, you can set which cookies to accept and which to reject. Where you find these settings depends on your browser – use the “Help” function in your browser to locate the settings you need.

If you decide not to accept certain technical and/or functional cookies, you might not be able to use some functions on our website.

Advertising: We screen our advertising and marketing companies to ensure that these companies meet the industry standard with regards to the use of the data collected.

Analytics: In order to control the collection of data for analytical purposes through Google Analytics from certain browser types, you may want to visit the following link: Google Analytics Opt-out Browser Add-on (only for desktop).

If you have any questions, suggestions, or comments about this Cookie Statement, send an email to marketing@cottonbay.mu. Our Cookie Statement may also be amended from time to time – so visit this page regularly to stay up to date.